SHIPPING & RETURNS
Shipping Policy
All orders are processed within 5-7 business days (excluding weekends and holidays) after order has been placed. You will receive a notification email when your order has shipped.
Return & Exchange Policy
Your products ROCK and so do YOU. We hope you GO APE with your purchase. However, if for any reason you don’t, just toss it back our way for a full refund, store credit, or an exchange. Check out the info below for specific details.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
APLPHA APE TACTICS
Attn: Returns
THIS IS THE ADDRESS
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note: Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: